Shop with Confidence with Our Easy Return Policy
Our mission is to make it easy for you to improve your health. We focus heavily on working with your body, not against it. We start with optimizing your nutrition to replenish your system, using natural pharmaceutical quality and clinically dosed nutrients designed to work faster and more efficiently.
Our nutraceutical supplements are sold only on LynFit.com and Amazon for tighter control measures and personalized usage. In today’s stressful and toxic-filled world, protecting your health needs to be our top priority, and we want to help you optimize your health and well-being.
YOU are our #1 priority, and we are grateful to be able to serve you. Our mission is to provide you with nutritional products that make it easier and more affordable to do precisely that. We want to walk alongside you on your wellness journey so you can live a vibrantly healthy and happier life.
LynFit Nutrition® was founded by Lisa Lynn, a Clinical Metabolic and Sports Nutrition expert, in 1989. In her research and practice to achieve maximum weight loss and optimal health (even when other methods fail), Lisa concentrates on a natural and holistic clinical nutrition approach that addresses the underlying metabolic health issues. She focuses on:
- Reducing toxic pollutants entering the body, including vitamins and other nutritional supplements, gluten, lectins, and other allergens and chemicals from food and non-food forms.
- Restoring the microbiome (gut health) through gently cleansing and detoxification, which increases the toxins and pollutants leaving the body
- Restoring metabolic health by continuing to reduce and rebalance metabolic markers. This includes prioritizing and lowering blood sugar/insulin, cholesterol, triglycerides, rebalancing hormones (particularly cortisol/stress hormones), and nourishing the thyroid gland, making it work more efficiently by improving the quality of your daily diet and the strategic use of nutritional supplements that are designed to work with your body, not against it. Balance is restored, metabolic health is reset, the speed of your metabolism is enhanced, gut/immune health is improved, and chronic inflammation is reduced. All of which allow your body to heal and rebuild itself, making it the healthiest it's ever been.
With this in mind, Lisa developed the growing range of products that LynFit Nutrition® manufactures and sells exclusively through LynFit's online store(s).
Our products are developed with and backed by a rigorous pharmaceutical quality assurance program, overseeing all stages of formulation and production. This process starts with sourcing and testing raw ingredients before they are used and finishes with products that meet or exceed all potency, quality, and purity requirements.
Every time you purchase one of our products, you can feel good about what you're putting into your body. We are more committed than ever to providing you with whole foods and supplements free of artificial ingredients, flavors, colors, preservatives, GMOs, soy, dairy, or gluten that can block the weight loss and fat-burning process.
THE LYNFIT PROMISE
OUR PROMISE TO YOU
- Natural, research-backed, clinically-dosed ingredients that work
- Premium quality that's affordable to everyone
- Caring, supportive customer service care team
If you are dissatisfied with one of our products, contact LynFit Support.
Have a Return Request?
Return Policy
RETURN POLICY
Your order is as important to us as it is to you. Our in-house customer service department will gladly assist you with any questions or other issues regarding your order. Please email us; a representative will contact you within 24 business hours. Remember, all questions are answered in the order in which they are received, and as a result, delays may occur occasionally. Requests outside of standard weekday business hours will be addressed the next business day.
The customer is responsible for shipping returns to LynFit. Outbound shipping credit for shipping the original order is not allowable. Credit card fees incurred (2.89% + $.49 per transaction) by LynFit Nutrition for processing the original order may be deducted from any refund allowed. A return may be subject to up to a 25% processing fee that will be deducted from any approved refund.
Any and all approved returns will be refunded/credited as a LynFit Gift Card, with no exceptions.
LynFit Nutrition® will accept returns of merchandise purchased directly from LynFit Nutrition when the following conditions are satisfied:
- To be considered for an allowable return, you must contact customer service for approval within 14 days of receipt (as evidenced by shipping confirmation) and let us help you. Requests outside of the 14-day window will automatically be rejected.
- Systems and Kits are considered (1) one product, and all products within must meet the return eligibility criteria. Return requests for individual products within the System or Kit are not allowed.
- Supplements must be unopened and in their original packaging (opened products cannot be returned under any circumstance). LynFit supplements are 100% natural, whole food sourced, unprocessed, and do not contain preservatives; therefore, we cannot accept returns for certain products sensitive to extreme temperatures or improper handling and/or storage. While our products are much fresher than store-bought supplements and last longer, improper handling or storage can affect them, and we never re-sell products that have been returned. For that reason, we cannot accept returns for the following whole food nutritional supplements: [1] opened or used product, [2] unopened powder (including protein powder), [3] liquid supplements, [4] protein bars, [5] supplements in capsule or gel cap form.
- "Free" products are not returnable or refundable.
- Taste preference, change of mind, adverse reactions to products that do not agree with you, accidentally ordering multiples of the same product, or health issues/physician orders after purchase are not grounds for an allowable return. Ingredients and suggested usage are provided for each product should you need consent from your physician before purchase.
- Results not meeting your expectations from using a product are not grounds for a return or refund.
- Clearance products, promotional products, containers dented during shipping (but still usable), and newsletter specials are final and may not be returned.
- Return requests for products valued at over $100 require additional approval and may take up to 21 days to process.
- Amazon.com return requests must be made via Amazon.com.
- Autoship subscription orders require a 14-day cancellation notice. Any scheduled orders will be processed during the notice period. Changes (including cancellations) require a two-purchase minimum before they can be made.
- No price adjustments will be given on prior sales.
- ALL return request approvals are at the sole discretion of LynFit Nutrition.
- LynFit Nutrition is not responsible for any misplaced, delayed, or non-delivered shipments due to incorrect shipping addresses as provided by the customer.
- LynFit Nutrition may evaluate a customer's account, purchase, and return history and has the right to refuse services and/or prevent a customer from placing future orders on LynFit.com.
Return & Refund Procedure
How a return & refund is processed
HOW A RETURN & REFUND IS PROCESSED
Once a return request has been approved, you will receive further instructions from our Customer Support Team and a Return Authorization Number that must accompany the return. Any return received without prior consent will not be approved, and the credit will be forfeited.
How to Return an Approved Unopened Product
- Please put the merchandise to be returned in the box in which it was received.
- Include the original packing slip to ensure accurate processing of the returned item(s).
- Write "RETURN" on the top of the receipt packing slip and specify what items are being returned and your reason for returning them (taste preference, change of mind, product not agreeing with you, or physician orders after purchase are not grounds for an allowable return).
- We suggest that when returning an item for refund or exchange, you ship with a carrier that offers tracking of your return and insurance for your protection.
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
The credit will be adjusted accordingly if a return is made for an order that was paid with (or partially paid with) Healthy Rewards. Rewards points are non-refundable. Any remaining credit will be issued as a LynFit Gift Card.
If your returned product meets the necessary criteria and the return is approved, your refund/credit will be processed and issued as a LynFit Gift Card (with no exceptions) with credit (does not include outbound shipping of the original order) and will automatically be created and emailed to you at the email of record within five business days of notification.
Late or missing refunds:
If you haven’t received a gift card refund, check your spam or junk mail. If you’ve done all of this and still haven't received your gift card refund, please contact us HERE. (*Note: weekends, holidays, and time changes may delay this process.)
Return shipping address
You will receive a specific address to return your product, your return authorization number, and some packing and labeling instructions.
As stated above, you will be responsible for the shipping costs of returning your item. Shipping costs are non-refundable, and we have no control over them. LynFit Nutrition® is not responsible for lost packages, shipments that don't arrive, or products sent to the wrong address.
If shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Thank you! We appreciate your patience and are grateful to serve you.